Store Policies
Payment Options:
You can shop at princessdressuptrunk.com with confidence.
We accept Visa, MasterCard, American Express, Discover, and Paypal Payments.
If you prefer, you can order by phone at 832-928-4454 during normal business hours.
Contact Us:
To inquire about an existing order, please e-mail
Please include your order number in your email so we can respond as quickly as possible.
Shipping:
We ship via USPS Priority Mail and UPS Ground Shipping
The costs are as follows:
| Order Total |
|
Shipping Cost |
| Up to $49.99 |
|
$6.95 |
| $50 to $99 |
|
$8.95 |
| $99 and up |
|
11.95 |
We do ship to Canada for an additional charge.
Delivery Time:
Delivery times do vary but most products ship from the warehouse within 1-3 days.
Returns & Exchanges:
We pride ourselves in offering the highest quality merchandise and we guarantee you will love your purchase, or full money back, with the exception of all related shipping charges. Customers have 14 days from the date of purchase to return any merchandise that is unused, unworn, unwashed, free of defects and in its orginal packaging with labels attached.
We are unable to accept returns on jewelry and hair accessories or tiaras unless it is due to a manufacturer's defect. We have the right to refuse the return of any merchandise that does not meet these requirements.All exchanges are subject to the availability of the item requested in the exchange.
You must contact us in advance to return an item. You will be given a return authorization number. Unautorized returns will not be accepted.Refunds and/or exchanges will be given after the package has been returned, examined and approved for refund.
Sales Tax:
Sales tax applies to all orders shipped to a Texas address. There is no sales tax charged for any other state. |
